1. Introduction
Cybasco ("we," "our," or "us") is a cybersecurity, AI governance, compliance, and intelligent automation firm. Privacy, confidentiality, and data protection are not just services we deliver they are principles we live by internally. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage our services, or communicate with us.
By using this website or engaging with Cybasco, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Contact details name, email address, phone number, and company name submitted via our contact or newsletter forms.
- Service enquiries details you share about your organization, challenges, or requirements when requesting proposals or consultations.
- Engagement data information exchanged during active client engagements under a signed Master Services Agreement.
2.2 Information Collected Automatically
- Device & usage data IP address, browser type, operating system, referring URL, pages visited, and timestamps.
- Cookies & similar technologies small data files to remember preferences, maintain sessions, and collect anonymous analytics.
3. How We Use Information
- To respond to enquiries and provide requested information or services.
- To deliver, maintain, and improve our services and website.
- To send service updates, newsletters, or relevant thought-leadership content (only with your consent, where required).
- To comply with legal, regulatory, and contractual obligations.
- To detect, prevent, and respond to security incidents, fraud, or misuse.
4. Legal Basis for Processing (GDPR / UK GDPR)
Where applicable, we process personal data under one or more of the following bases: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests (such as securing our systems and improving our services).
5. Sharing of Information
We do not sell personal information. We may share it with:
- Trusted subprocessors hosting, email, analytics, and CRM providers contractually bound to equivalent protection standards.
- Professional advisors legal, accounting, or audit partners, when required.
- Regulators or authorities where compelled by law or to protect our rights.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact submissions are typically retained for 36 months unless a longer period is required.
7. International Transfers
Where personal data is transferred outside your jurisdiction, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent mechanisms to protect your information.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion ("right to be forgotten").
- Object to or restrict processing.
- Port your data to another provider.
- Withdraw consent where processing is consent-based.
- Lodge a complaint with a supervisory authority.
To exercise any right, email us at cybasco.consulting@gmail.com.
9. Security
We apply layered technical and organizational controls encryption in transit and at rest, principle of least privilege, continuous monitoring, secure SDLC, and vendor risk management consistent with ISO 27001 and SOC 2 practices. While no system is perfectly secure, we work relentlessly to protect the information entrusted to us.
10. Cookies
Our site uses a minimal set of cookies for essential functionality and anonymized analytics. You can control cookies through your browser settings. Disabling some cookies may impact site functionality.
11. Children's Privacy
Our services are intended for organizations and professionals. We do not knowingly collect personal information from children under 16.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated "Last Updated" date.
13. Contact Us
Questions or concerns about this Privacy Policy? Contact our Data Protection Officer:
Cybasco Data Protection Office
Email: cybasco.consulting@gmail.com
Contact form: cybasco.com/contact